Box Office – Job Description

If you like what you see and feel like you have what it takes to join a vibrant team of passionate music lovers looking to create an amazing space for indie music, email us at info@swedishamericanhall.com

Box Office at Cafe Du Nord 

About Us: 

Cafe Du Nord is looking for venue staff to join our close knit team. This legendary music venue and event space is located on Market St. in San Francisco, CA. Over the years, Cafe du Nord has hosted bands like Andrew WK, Beach House, Blink 182, Bon Iver, Spoon, St. Vincent, The Black Crowes, Train. The position offers flexible scheduling and a window into the SF nightlife. 

Our ideal candidate is attentive, punctual, and engaged. This is a public facing role that will interact with a wide variety of people. 

Job Description: 

As a Box Office Staff, you will play a crucial role in ensuring a smooth and enjoyable experience for our patrons. Your responsibilities will include: 

● Greeting and assisting customers at the door with ticket purchases and inquiries. ● Processing ticket sales accurately and efficiently. 

● Providing information about upcoming events, seating arrangements, and venue policies. 

● Handling electronic transactions with precision. 

● Resolving customer issues and concerns in a professional manner. 

● Collaborating with other team members to coordinate box office operations and provide accurate ticket counts and attendance numbers. 

Qualifications: 

● Excellent customer service skills. 

● Strong attention to detail. 

● Effective communication and interpersonal skills. 

● Ability to work in a fast-paced environment. 

● Familiarity with ticketing systems is a plus. 

● Passion for live music and events. 

Requirements: 

● High school diploma or equivalent. 

● Availability to work evenings, weekends, and holidays as needed. 

● Previous experience in a customer service, hospitality, or box office role is preferred